When I was in high school, I worked as an usher and ticket-taker at a small movie theater in Nashville, Tennessee. We had just two screens and a single concession stand wedged between them. The lobby was modest at best. When a popular movie let out, the space quickly became packed. My first responsibility was to help people leave the theater efficiently once their movie ended. My second responsibility was just as important: Keeping those waiting in the lobby from entering the
